Blog & Insights — ScriptWalker

2026.09.11 · 195 views

Fine-Tuning, Prompt Engineering, Guardrails, Hallucination: Why "Make the AI Understand Our Company" Can Cost Ten Times More

Three quotes at NT$120K, NT$450K and NT$1.5M, none of them dishonest — four terms explained with a part-timer, in-house training and a bank counter, plus five questions to ask

When the Client Contact Changes, Does the Project Restart? The Most Expensive Invisible Risk in Outsourcing, and Six Defenses

Services

2026.09.11 · 168 views

When the Client Contact Changes, Does the Project Restart? The Most Expensive Invisible Risk in Outsourcing, and Six Defenses

One turnover event eats 8–15% of project value, mostly absorbed by the vendor — a six-column decision log, a risk score and a handover playbook

How to Build a Helpdesk: From LINE, Email and Web Forms to SLAs and a Knowledge Base

Services

2026.09.11 · 177 views

How to Build a Helpdesk: From LINE, Email and Web Forms to SLAs and a Knowledge Base

400 messages a month and not one ticket number — four options compared, an eight-week build, seven traps and a 90-day roadmap

Design Trends

2026.09.10 · 172 views

Pick the Wrong Brand Primary and the Whole Design System Breaks: Growing an 11-Step Palette From One Color

Generate ramps in OKLCH, verify against WCAG 2.2, ship as design tokens in Tailwind — with five real brand cases and honest build-cost numbers

How to Build an Operations Dashboard: From ERP Data to Reports on the Boss's Phone

Services

2026.09.10 · 204 views

How to Build an Operations Dashboard: From ERP Data to Reports on the Boss's Phone

Four tooling options, three budget tiers and a 90-day roadmap for SME BI projects in Taiwan

97% of People Also Ask Answers Are Now AI-Generated: Google Just Shut the Cheapest Traffic Door for SMBs

AI & Automation

2026.09.10 · 235 views

97% of People Also Ask Answers Are Now AI-Generated: Google Just Shut the Cheapest Traffic Door for SMBs

AlsoAsked's 19.2M-query sample shows 86% in August and 97% in the first week of September, up from 12.6% fourteen months ago. Q&A content did not die; its delivery address changed.

Industry Case Study

2026.09.09 · 173 views

The Restaurant Digital Playbook: Website, Reservations, LINE Ordering and Loyalty That Pay Back

After delivery platforms take 30%, what is left? 11 restaurant SEO query clusters, three budget tiers, six industry-specific traps and a 30/60/90 day roadmap

How to Build Backup and Disaster Recovery: From RPO/RTO Targets to Immutable Offsite Copies and Restore Drills (Three Budget Tiers and a 90-Day Roadmap)

Services

2026.09.09 · 158 views

How to Build Backup and Disaster Recovery: From RPO/RTO Targets to Immutable Offsite Copies and Restore Drills (Three Budget Tiers and a 90-Day Roadmap)

The question was never whether you have backups. It is when you last completed a successful restore. Here are four architecture options, an 8-week build plan, three budget tiers, and the six traps that catch most SMEs.

Google Admits Its EU DMA Redesign Is the Biggest Quality Drop in 29 Years — Move Your Data Layer, Not Your Rankings

AI & Automation

2026.09.09 · 191 views

Google Admits Its EU DMA Redesign Is the Biggest Quality Drop in 29 Years — Move Your Data Layer, Not Your Rankings

The two-unit layout forced by a €890M fine, a 30% hit to direct bookings, and a no-subscription portable data layer roadmap for SMBs