FAQ
The 34 questions clients ask most before building a website, admin system, app or AI automation, each answered directly first.
Pricing & Payment
How much does a website cost?
A one-page site starts at NT$15,000; a 5–10 page corporate site with admin panel at NT$50,000; sites with membership, e-commerce, payment and multilingual features at NT$150,000. Price depends on page count, admin features and integrations, all itemised in the quote.
How much does a custom ERP / CRM / POS system cost?
A single core module (inventory, booking or ordering) starts at NT$80,000; multi-module systems with roles and dashboards at NT$200,000; fully custom ERP/CRM with cross-system integration at NT$500,000.
How much does app development cost?
An iOS + Android MVP starts at NT$150,000 including UI/UX and an admin panel. We build with Flutter, one codebase for both platforms, at roughly 60% of the cost of two native apps.
How much is monthly website maintenance?
Basic maintenance from NT$2,000/month covers monitoring, security updates and monthly backups; standard from NT$5,000/month adds up to 4 hours of small changes; advanced adds priority response and ongoing iteration.
What does the quote include? Any hidden fees?
A formal quote arrives within 3–5 business days, itemising design, development, testing, launch and maintenance. Domain, hosting and third-party services (payment, SMS, map APIs) are registered in your name and billed separately, stated up front, with no hidden charges.
What are the payment terms?
50% on contract signing and 50% on acceptance, paid by bank transfer; larger projects can be split into 3–4 milestone payments.
Do you offer a free consultation?
Yes. The first requirements call (30–60 minutes online) is free. Book via the contact form, LINE @ufv9089p or [email protected]; we reply within 1 business day.
Process & Timeline
How long does a website take?
A one-page site 2–4 weeks; a corporate site 3–6 weeks; an e-commerce site with payment 6–10 weeks; admin systems and apps 2–6 months depending on scope. The biggest variable is how fast content and approvals arrive.
What is the website development process?
Requirements call → quote and contract → planning and wireframes → visual design → development → testing and acceptance → launch → maintenance, with a Gantt chart and weekly progress reports.
What should I prepare before contacting a vendor?
Company profile and services, 2–3 reference sites, logo and existing images, domain and hosting accounts if any, budget range and target launch date. No copy yet? We can help write it.
How does acceptance testing work?
We provide a UAT environment and walk through the spec item by item; usually 1–2 rounds of fixes, then launch and final payment.
Can I edit content myself after launch?
Yes. Standard plans and above include an admin panel for text, images, posts and products; layout and feature changes are handled by us or under a maintenance plan.
Is there a warranty after launch?
Yes, 30 days of free warranty after launch: bugs are fixed at no charge. After that, support runs under a maintenance plan.
Technology & Choices
Why Laravel instead of WordPress?
WordPress is fine for content-only sites on a tight budget. For custom workflows, membership, payment or ERP integration, Laravel is safer, faster and easier to extend without plugin lock-in. We evaluate per project rather than defaulting to custom.
Platform store (Shopline / 91APP) vs custom site?
Platforms launch fast on a monthly fee but limit features and don't fully own your data and members; a custom build costs more up front but supports custom flows and ERP, POS and LINE integration. Many stores migrate once revenue stabilises.
Flutter or native for the app?
Most business apps use Flutter: one codebase for iOS and Android at about 60% of native cost. Native only makes sense for heavy hardware use (AR, special Bluetooth) or extreme performance needs.
Who owns the source code?
Once paid in full, the source code, design files and data are yours. We hand over the Git repository, deployment docs and an account list so you can maintain it or switch vendors.
Where is the site hosted? Do I need Cloudflare?
We recommend a VPS in Taiwan or Japan with Cloudflare for CDN, SSL and DDoS protection, or deployment to your own hosting account. Standard migration takes 1–3 business days.
Can you integrate payment? Which gateways?
Yes. Commonly ECPay, NewebPay, TapPay and LINE Pay in Taiwan, Stripe for cross-border. Fees and settlement cycles differ, so we compare them during planning.
Can you integrate LINE Official Account?
Yes: LINE Login, LIFF apps, Messaging API push, rich menus and LINE Pay, typically for booking notifications, member binding and automated customer service.
SEO & AI Visibility
Does the website include SEO?
Technical SEO is included: semantic structure, page speed, meta tags, sitemap and structured data. Rankings also need ongoing content and backlinks, which can be part of a maintenance or content plan.
What is GEO / AEO? Do I need it?
GEO (generative engine optimisation) gets your content cited by ChatGPT, Perplexity and Google AI Mode through answer-first content, structured data and consistent business entity data. Worth it if your customers search for vendors with AI.
How long until the site gets traffic?
A new site usually needs 3–6 months of consistent publishing before organic traffic stabilises; for immediate exposure, pair it with ads or LINE and social channels.
By Industry
What does a clinic / medical aesthetics website need?
Online booking with reminders, treatment pages, doctor profiles, LINE auto-reply and no-show management, with content compliant with medical advertising rules.
What should a restaurant website have?
Menu and prices, online reservations, delivery platform links, Google Business integration and multiple languages; multi-location restaurants add branch pages and per-branch booking.
Websites and systems for cram schools / education?
Course pages and enrolment, online payment, student and parent portals, LINE notifications, grades and attendance; ideally live 2–3 months before enrolment season.
What goes into an e-commerce website?
Products and inventory, cart and checkout, payment, logistics (convenience-store pickup, home delivery), membership and points, order management with ERP integration, and e-invoicing.
What do gyms and studios need?
Class schedule and online booking, class packs and membership plans, online purchase and payment, trainer scheduling, with prepaid packages compliant with consumer protection rules.
Read more: Fitness studio website and class-pack compliance →
Working Together
How do I choose a web design company?
Check whether their work matches your project type, whether you can see a staging environment, who actually builds it, whether you own the code, and whether maintenance and exit terms are written down. The lowest quote is rarely the cheapest.
What should the contract cover?
Acceptance criteria, source code and IP ownership, maintenance scope and fees, payment milestones, warranty, and exit and data-handover terms.
Outsourcing vs hiring an in-house engineer?
One in-house engineer costs from about NT$1M a year including salary, insurance and management, and one person rarely covers design, front-end, back-end and operations. For project-based or sub-FTE workloads, outsourcing is cheaper.
Read more: In-house engineer vs outsourcing cost comparison →
Can we start with a small pilot?
Yes. We suggest a 30-day paid pilot on a small real requirement to validate communication, quality and delivery before committing long term.
Can you take over a website built by someone else?
Yes. We start with a free 1–2 day technical assessment of code structure, technical debt and security, then propose a takeover plan and quote.
Project, retainer or dedicated team?
Clear, one-off scope: project pricing. Ongoing small changes after launch: a monthly retainer. Steady stream of new features: a dedicated team billed monthly.
Didn’t find your question?
Tell us what you need. We reply within 1 business day and the first consultation is free.